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Author Topic: 2016 Alhambra faulty infotainment?  (Read 219 times)

Offline ginettaman

  • *
  • Posts: 25
  • Thanked: 0
  • Model: Alhambra Mk3 DSG
  • Spec: 2005 1.9
  • Region: Yorkshire
  • Country: United Kingdom
2016 Alhambra faulty infotainment?
« on: April 14, 2021, 06:57:28 PM »
My infotainment set up appears faulty Part number 7N5035680A. It does its own thing with random button pressing, random phone dialling and jumping radio stations? I cant even program the sat nav as very few letter buttons work on the touch screen.
Is this a known fault and cant it be repaired or will I need a new unit from Seat?

Offline SirDavidAlhambra

  • Sir David Alhambra.
  • *
  • Posts: 757
  • Thanked: 18
  • Model: Alhambra Mk2 Auto
  • Spec: 2006 1.9 Tdi auto
  • First Name: Dave
  • Region: South East
  • Country: United Kingdom
Re: 2016 Alhambra faulty infotainment?
« Reply #1 on: April 14, 2021, 07:28:01 PM »
Dear ginetta man, is it possible that there is a bit of the screen which is stuck down and emulating a button press. Could you give the screen a good rub down and press it around a bit to see if that makes any difference. Also please does it have a calibration setting which you could try. Thank you
I drive a Seat Alhambra 1.9Tdi which has 115bhp and an automatic gearbox.

I am happy to help you with all your questions. I am not a qualified mechanic but seem to be better at fixing my car than even the most experienced garages.

I have lots of friends here and very much enjoy talking with you all.

Always remember, a motor car is a serious tool and should be treated with respect. Put your safety first, always.

Offline johnnyroper

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  • Posts: 3147
  • Thanked: 162
  • Model: Galaxy Mk2
  • Spec: 02 tdi 115 ghia
  • Region: South West
  • Country: United Kingdom
Re: 2016 Alhambra faulty infotainment?
« Reply #2 on: April 14, 2021, 09:57:28 PM »
The screen in the works transit does some random stuff like that now and again especially when using car play, a 10 minute battery disconnect seems to resolve it. Might be worth giving that a try before looking for new unit as they wonít come cheap plus would need coding to the car.

Offline ginettaman

  • *
  • Posts: 25
  • Thanked: 0
  • Model: Alhambra Mk3 DSG
  • Spec: 2005 1.9
  • Region: Yorkshire
  • Country: United Kingdom
Re: 2016 Alhambra faulty infotainment?
« Reply #3 on: April 15, 2021, 08:50:50 PM »
I may try warranty wise but need to know who can fix them really as its clearly faulty and VW should have a fix by now for a 2016 unit.

Offline johnnyroper

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  • Posts: 3147
  • Thanked: 162
  • Model: Galaxy Mk2
  • Spec: 02 tdi 115 ghia
  • Region: South West
  • Country: United Kingdom
Re: 2016 Alhambra faulty infotainment?
« Reply #4 on: April 15, 2021, 10:28:02 PM »
You could try messaging ECU testing or bba reman see if itís something they can test and repair. If it is they usually repair your unit rather than replacing with a recon so no coding needed.

Offline ginettaman

  • *
  • Posts: 25
  • Thanked: 0
  • Model: Alhambra Mk3 DSG
  • Spec: 2005 1.9
  • Region: Yorkshire
  • Country: United Kingdom
Re: 2016 Alhambra faulty infotainment?
« Reply #5 on: May 05, 2021, 07:59:16 PM »
I've sent it away to to Stockton on Tees for a new screen repair. Fingers crossed he can fix it. Screen failure is common apparently. Now I need to find out how the get the USB unit out of the arm rest cubby. I cant get underneath to push it out which is what it needs really. Apparently some usb units wont work with apple phones (purple at back) green ones ok.

 

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